Animal welfare experts are warning that increasing reliance on artificial intelligence for pet care could put animals at risk. New research suggests more owners are turning to AI chatbots instead of seeking professional veterinary advice.
The RSPCA says AI can be useful for general pet care information, but it should never replace a qualified veterinarian. Experts fear delayed treatment could lead to worsening illnesses and unnecessary suffering.
More Pet Owners Are Asking AI for Help
The RSPCA’s latest findings show that one in ten pet owners now use AI chatbots for advice instead of contacting a vet. Many use the technology to check symptoms, understand behavior, or seek feeding guidance.
Financial pressures are also influencing this trend. Some owners admit they use AI because they are worried about the cost of veterinary treatment.
Experts Fear Serious Welfare Risks
Animal welfare specialists say AI cannot properly assess an animal’s condition. It cannot perform physical examinations or detect hidden signs of illness and pain.
The RSPCA warns that depending solely on chatbot responses could delay essential medical treatment. This may result in preventable suffering and more serious health problems.
AI Has Benefits but Important Limits
Experts acknowledge that AI can be a helpful tool for everyday pet care. It can provide ideas for enrichment activities, playtime, training, and general animal welfare information.
However, AI should only support responsible pet ownership rather than replace veterinary expertise. Professional diagnosis remains essential whenever an animal appears unwell.
Signs That Require Immediate Veterinary Care
Veterinary professionals advise owners to seek urgent help if pets experience breathing difficulties, sudden collapse, poisoning, seizures, heavy bleeding, or heatstroke.
Other emergencies include severe injuries, bloated stomachs, difficulty urinating, or sudden changes in behavior. These situations require immediate medical attention rather than online advice.
Vets Encourage Responsible Use of Technology
Veterinarian Rory Cowlam said AI is widely used within veterinary clinics to assist professionals with investigations and treatment planning. However, these tools work alongside trained experts, not instead of them.
He urged owners to use AI only for general guidance while leaving medical decisions to veterinarians. When a pet appears sick or in pain, seeking professional care remains the safest choice.
